Districts can avoid headaches caused by overworked staff suffering through inefficient systems with a solution that automates the key tasks of customer management and financial accounting.
With live cycle modules, districts can benefit from innovative features that optimize data entry and management so that your billing and licensing reconciliations are smooth, accurate and hyper efficient.
Reduce staff time spent on customer management with VIP processing capabilities and maintenance scheduling at the touch of a button. Set your staff up for success with built-in intelligence for swift handling of credit checks, adjustments, refunds or collections. Take it from some savvy SMBs: 75% of SMBs that use the cloud have experienced improved service availability.**
You can actually reduce overtime and improve the bottom line by eliminating redundancies and errors by simplifying steps it takes to manage a large range of recurring activities from billing and paying taxes, to payroll and licensure. Really, no one has to think too hard about it anymore.
“We just love the cloud. Wherever I go I have access to the system. It's the ultimate form of flexibility. Plus, we never have to worry about upgrades.”
Dave Rodenbach, Finance Director
City of Gig Harbor, WA
Integration is the name of the game. From meter reading, outsourced bill printing, IVR, work orders, collections and, of course, finance - your UB system needs to be able to talk to everything. No more double entry. No more balancing problems. It gets the job done faster, easier and better.
* Business Insider, Wikibon.org, The Changing Role of the CIO, February 2012, http://www.businessinsider.com/infographic-its-not-easy-to-be-a-cio-2012-2
** Microsoft Cloud Trust Study, June 2013
